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Technical support and maintenance

Proper maintenance of websites and applications must be carried out regularly to ensure their correct and uninterrupted operation and security. The absence of maintenance will lead to the creation of security vulnerabilities, which can be exploited to provide unauthorized access to third parties (hacking).

 

Protect your investment by choosing one of the protection packages we offer.

 

After the successful creation of your business's website, it is crucial to ensure its continuous and uninterrupted operation. To protect your website from malware and hackers, choose one of the support packages we offer, or call us to help you resolve any specific issue.

What does website technical support include?

WordPress issues, Themes, Plugins

Platform updates installation, theme updates, plugin updates, configuration of all WordPress subsystems.

WooCommerce issues

Troubleshooting, translation, and customization of the WooCommerce e-commerce platform to meet the needs of your business.

Security and protection from Malware & Hacking.

Website security is very important, and any potential issue can affect both the reputation of the business and the website itself. It is therefore crucial to continuously monitor for any security vulnerabilities.

Backups

Creating regular backups is crucial for restoring your website in case of malfunction. We create a backup schedule tailored to your needs and store them in a secure off-site location (off-site backup).

Maintenance Report

We provide our clients with regular maintenance reports (monthly, quarterly) so that you are fully informed of all the tasks performed on your website.

Basic SEO

The service includes monitoring specific keywords, checking their ranking and progress over time, and displaying competitors based on these keywords.

Log file analysis

As part of preventive measures for enhanced security, a weekly check of log files is performed, and any issues that arise are resolved.

Google analytics

Do you use Google Analytics? We integrate your website's usage statistics into the maintenance report we send you.

Google Search Console

We customize, monitor, and resolve any issues on your website in Google's Search Console and address them promptly.

Maintenance Packages

  • WordPress (CMS) Upgrade
  • Themes upgrade
  • Plugins upgrade
  • Urgent website recovery
  • ticketing system support
  • Maintenance Report
  • Complete user activity tracking
  • Response time
  • Backups (off site)
  • SSL
  • Uptime monitoring 24/7
  • Staging environment
  • Security checks
  • Virus checks
  • malware checks
  • Content updates
  • Replacement of problematic plugins
  • Log file analysis and issue resolution
  • Application Firewall
  • Performance optimization
  • Image optimization
  • Full site Quality Assurance
  • Checking and fixing broken links
  • Google Search Console analysis and issue resolution
  • SEO Audit
  • Seo Actions
  • Development hours for bug or code errors

Basic

480 / year
  • per month
  • per month
  • per month
  • per year
  • Next Business Day
  • per month

Security

700 / year
  • per week
  • per week
  • per week
  • per month
  • 24/7
  • per week (4 copies)
  • per week
  • per week
  • 3 hours

Performance

1045 / year
  • per week
  • per week
  • per week
  • per month
  • 24/7
  • per day (3 months)
  • per day
  • per day
  • 10 hours

Are you facing any issues?

Send us your request, and we will get in touch with you promptly.

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